Terms of Service

Service

VoxDrive is a service of Metal3 LLC ("VoxDrive", "we", "us"), 1825 South Grant Street, Suite 200, 2nd Floor, San Mateo, California 94402. VoxDrive provides AI-powered call answering, appointment booking, and related communications services to business customers ("Customer"). Plans, included minutes, and overage rates are listed on the pricing page or your order form.

Customer responsibilities

Customer is responsible for: the accuracy of business information used to configure the agent; obtaining any consents required to record calls and to contact its customers (including TCPA consent for outbound campaigns); and lawful use of the service.

Acceptable use

No unlawful, deceptive, or harassing calling; no using the service to place cold outbound calls without required consent; no attempt to disable the required AI-identification or recording disclosures.

SMS/text messaging program

By giving your mobile number to our AI phone agent and agreeing on the call, you consent to receive service text messages — appointment confirmations, reminders, and callback notifications — from the dealership via VoxDrive at that number, including messages sent by automated systems. These are transactional messages only; we do not send marketing or promotional texts through this program, and your mobile opt-in information is not shared with third parties or affiliates for their marketing purposes. Consent to receive texts is not a condition of any purchase. Message frequency varies with your activity (about 1 to 3 messages per appointment). Message and data rates may apply. Reply STOP to cancel or HELP for help; for support, contact the dealership directly or reach us via the contact form at getvoxdrive.com. Carriers are not liable for delayed or undelivered messages. See our Privacy Policy for how we handle your information.

Term & termination

Month-to-month following any pilot period; either party may cancel with 30 days' notice. We may suspend for abuse or non-payment.

Disclaimers & liability

The service is provided "as is"; AI output may contain errors — the service always offers escalation to a human. Aggregate liability is capped at the fees paid in the prior 3 months. These terms are governed by the laws of the State of California, USA.

Last revised: July 2026.